A message from Totally Delicious

To all Customers

Given the unprecedented situation regarding COVID-19, I wanted to update you on the steps we are taking to keep our restaurants clean and safe for you and our people.

We are continuing to follow official guidance from the government and health authorities. The well being of our customers, employees and suppliers is of the greatest importance to us and we will continue to ensure our policies and procedures reflect the best available information from those authorities.

Keeping our restaurants clean and safe

We remain committed to the highest standards of hygiene and cleanliness and have strengthened our detailed procedures in this area to minimise the spread of COVID-19. These include:
Sanitising tables, high chairs and toilets more frequently throughout the day;

  • Cleaning contact points such as door handles, card readers, taps and hand rails even more regularly with disinfectants;
  • Reminding all employees of the importance of thorough and frequent hand-washing.
  • Continuing to serve our customers, employees and local communities

Across the UK, communities are facing unprecedented disruption and uncertainty, in particular around the availability of goods and services. We are committed to remaining open for everyone for as long as it is safe to do so.

Our restaurants and Cafes remain open as usual and we would highlight that our guests numbers sit well under the level of mass gatherings. With many public sites having external seating and space to keep social distancing as a priority. Please come and dine /drink with us as we offer some serenity in these difficult times.

Keeping you informed

We will continue to keep you updated through email, our social media accounts and website. For more information on steps you can take to mitigate the spread of COVID-19, please visit the Department of Health & Social Care website.

Thank you for all your support in keeping one another safe.

Dominic Bowers